WriteTech Hub Documentation System

Overview

Led the development of a comprehensive documentation system that includes onboarding flows, API references, and user-facing guides. The system helps teams reduce support load and speed up developer onboarding.

Challenges

Creating documentation that serves both technical and non-technical audiences while maintaining consistency across multiple projects.

Solutions

Developed a style guide, created reusable templates, and implemented a review process that ensures quality and consistency.

Results

Reduced support tickets by 35%, improved developer onboarding time by 50%, and increased documentation engagement by 70%.

Gallery